We also use what we call a career motivation interview to determine if the candidate really understands the job he or she is applying for, and if the job is aligned with the candidate's career goals.Īre there auditions for flight attendant roles, or is the singing and joking just inherent in the people you hire? For example, to determine someone's ability to be a passionate team player, we will ask the candidate to describe a time at his or her current or previous employer in which he or she went above and beyond to help a coworker perform his or her job. We use behavioral questions, because we believe past behavior predicts future behavior. What types of questions do you typically ask in an interview? While we do hire based on past relevant experience, we're also focused on the attitude of the individual. It is not a requirement, but for some positions, it may be necessary to be competitive. How important is it that recent graduates have prior, relevant internships? The internship program is looked at as a pipeline for future Southwest Airlines employees, and we do hire several interns to full-time roles every semester. Intern candidates can apply directly at /careers.ĭo you regularly hire interns into full-time roles? Interns can also take advantage of free, unlimited, space-available travel. Interns are given opportunities to work on projects related to their major, and their work contributes to the success of Southwest Airlines. In summer 2016, we're launching a high school internship program in our Dallas headquarters. We offer high school, college, and MBA internships through our campus reach program to more than 100 interns in 20 different departments during spring, summer, and fall semesters. Positions typically available are customer relations representatives, associate business analysts in technology, market strategy analysts in revenue management, employment or benefits coordinators in, technical writers, and staff engineers. Many positions at Southwest Airlines do not require degrees. What types of jobs are available for recent graduates?
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We focus on professional sites such as LinkedIn to learn more about a candidate's experience and qualifications. Candidates can join talent communities based on their experience and interests, and the system will then notify them of openings in those fields.ĭo you look up candidates online to see how they represent themselves? We encourage candidates to join our talent communities on /careers. We ask people to keep a positive attitude, be respectful, and don't spam the feed.
Developing a relationship via social media can prove valuable when a relevant job gets posted. The best way for students and younger job seekers to interact is with the campus reach team on Facebook. How can candidates interact with you on social media to stand out? Our recruiters attend various high school, military, and veteran career fairs, as well as Women in Aviation and Organization of Black Airline Pilots events. Our campus reach team visits 125-plus campuses. Our website has tons of information, as does the Southwest One Report, which outlines our approach that contributes to our performance and productivity, the importance of our people and the communities they serve, and an overall commitment to efficiency and the planet.Įqually important is a candidate's ability to convey why they want to work for Southwest Airlines.ĭo you attend trade shows, conferences, or college career events where candidates might have a chance to network with you? We expect candidates to have done their research about Southwest. What do you expect candidates to know about Southwest before an interview? The most frequent hiring we're doing right now is for ramp agents at airport locations. We're always looking for great candidates for a multitude of positions across the company, and those jobs are posted at /careers. What areas of the company are growing fastest right now?
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